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Service Manager

The Service Manager will be responsible for the daily service operations of providing quality service to the customers that will exceed their expectations. This position needs to develop a team of employees who are committed to delivering a dining experience with a better for less philosophy.
Performance Expectations:
1. Adequately staffs front of the house (FOH) service position with qualified personnel who are committed to providing great service and great food with the goal of providing a memorable dining experience.
2. Responsible for the smooth operation of the restaurant front of the house to ensure that our guests are greeted with a friendly smile, receive service that exceeds their expectations and depart with an invitation and a desire to return.
3. Maintains the Safety, Sanitation, Security and legal compliance of the Restaurant.
4. Employs positive communications skills when working with all guests, employees, peers, vendors, supervisors and support center staff to ensure the development of a mutual respect.
5. Complies with Company goals and standards utilizing a continuous improvement mentality to contribute to accomplishing the overall vision and growth of the organization. Utilizes an entrepreneurial ownership to increase accountability and overall sales.
6. All other duties as assigned

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